Last revised Nov. 2025
This Privacy Policy (hereinafter"Policy") explains what you can expect from Us, Fortecrypt Alliances.r.o., a company incorporated under the laws of Slovakia ("We","Us", or "Our", and, in relation to the Services,"Company", as applicable), having its business address at: Bajkalská2C, Bratislava - mestská časť Nové Mesto 831 04, Slovenská republika, and whatWe need from you in relation to your personal information (including personaldata). Please read it carefully as this Policy is legally binding when you useOur Services. Check the Terms of Service for the meaning of defined words(those with capital letters).
For the purpose of the relevant dataprotection regulations, the Company is the data controller regarding yourpersonal data. If you have any questions about how We protect or use your data,please email Us at hello@valeto.co
1.1 We are serious about guarding thesecurity of your personal information and use a secure server to store yourpersonal information. All information that you provide to Us is stored on oursecure servers.
1.2 Transmission of information via theinternet is not completely secure. Although We will do our best to protect yourpersonal information, we cannot guarantee the security of your informationduring transmission, and any transmission is at your own risk. Once we havereceived your information, we will use strict procedures and security featuresto try to prevent unauthorised access.
1.3 We restrict access of your personalinformation to those employees of the Company who have a business reason forknowing such information. We continuously educate and train our employees aboutthe importance of confidentiality and privacy of customer information. Wemaintain physical, electronic and procedural safeguards that comply with therelevant laws and regulations to protect your personal information fromunauthorised access.
2.1. We may collect and use thefollowing information about you:
2.1.1. Information you give us:
a) You may give Us information about youwhen you sign up to use Our Service, e.g. when you provide Us with your nameand email address. This also includes information you provide through yourcontinued use of our Services, enter a competition, promotion or survey, andwhen you report a problem with our Services. The information you give Us mayinclude your name, address, e-mail address, phone number, financial information(including credit card, debit card, or bank account information), geographicallocation, social security number, ID document information, age, gender, placeof birth, source of funds, personal description and photograph.
b) We may also need additionalcommercial and/or identification information from your e.g. if you send orreceive certain high-value or high volume transactions or as needed to complywith our anti-money laundering obligations under applicable law.
c) In providing personal data of anyindividual (other than yourself) to Us during your use of our Services, youwarrant and represent that you have obtained consent from such individual todisclose his/her personal data to Us, as well his/her consent to ourcollection, use and disclosure of such personal data, for the purposes set outin this Privacy Policy.
2.1.2. Information we collect about you.With regard to your use of our Services we may automatically collect thefollowing information:
a) details of the transactions you carryout when using our Services, including geographic location from which thetransaction originates;
b) technical information, including theInternet protocol (IP) address used to connect your computer to the Internet,your login information, browser type and version, time zone setting, browserplug-in types and versions, operating system and platform; c) information aboutyour visit, including the full Uniform Resource Locators (URL) clickstream to,through and from our Website;
c) products you viewed or searched for;
d) page response times, download errors,length of visits to certain pages, page interaction information (such asscrolling, clicks, and mouse-overs), and methods used to browse away from thepage and any phone number used to call our Customer Support number.
2.1.3. Information we receive from othersources. We may receive information about you if you use any of the otherwebsites We operate or the other services we provide. We are also workingclosely with third parties and may receive information about you from them. Forexample:
a) the banks you use in the Service willprovide Us with your basic personal information, such as your name and address,as well as your financial information such as your bank account details;
b) business partners may provide Us withyour name and address, as well as financial information, such as card paymentinformation;
c) advertising networks, analyticsproviders and search information providers may provide Us with pseudonymisedinformation about you, such as confirming how you found our website;
d) credit reference agencies do notprovide Us with any personal information about you, but may be used to provethe information you have provided to Us.
2.2. We collect and use your PersonalInformation based on the following grounds:
a) Where it is necessary for ourlegitimate interests (or those of a third party) and your interests andfundamental rights do not override those interests.
b) Where we need to perform thecontract, we are about to enter into or have entered into with you. More inparticular, we will use Information to perform our contractual obligationtowards you to allow you use Our Service. If you reach out to us for support,we will use your Information to respond and resolve your queries andcomplaints, facilitate support, as our contractual obligation towards you.
c) Where we need to defend Us againstlegal claims or disputes, enforce our Terms of Service and comply with ourlegal obligations. When doing so, we will process the Information relevant insuch a case, including information you provide us, information we automaticallycollect about you, and information which is provided to us by third parties.
d) Where we got your explicit consent.By registering with the Service, you consent to the processing of your personalinformation in accordance with the provisions set forth herein. Suchinformation may be used to serve you with targeted advertisements, marketingpurposes, allowing to identify you and other cases.
3.1. We use your information in thefollowing ways:
a) to carry out Our obligations relatingto your contract with Us and to provide you with the information, products andServices, to notify you about changes to our Services;
b) to comply with any applicable legaland/or regulatory requirements;
c) in Our legitimate interests,including as part of Our efforts to keep our Services safe and secure, toadminister our Services and for internal operations, including troubleshooting,data analysis, testing, research, statistical and survey purposes, to improveour Services and to ensure that they are presented in the most effectivemanner, to measure or understand the effectiveness of advertising that We serveand to deliver relevant advertising to you, to allow you to participate ininteractive features of Our Services, when you choose to do so, to provide youwith information about other similar goods and services we offer.
We use third party services to help Usprovide Our services (e.g. maintenance, carrying out KYC, AML compliance,databases checks, analysis, crypto transactions monitoring, crypto walletscreening, fraud detection, marketing and development and others). They willhave access to your information as reasonably necessary to perform these taskson Our behalf and are obligated not to disclose or use it for other purposes.These parties have been rigorously assessed and offer a guarantee of compliancewith the legislation on the processing of personal data. These parties havebeen designated as data processors and carry out their activities according tothe instructions given by Us and under Our control.
4.1. We may share your information withselected third parties including:
a) Our affiliates, business partners,suppliers and sub-contractors for the performance and execution of any contractWe enter into with them or you;
b) advertisers and advertising networkssolely to select and serve relevant adverts to you and others;
c) analytics and search engine providersthat assist Us in the improvement and optimisation of the Website; and
e) our affiliates in case of assignmentof the contract.
4.2. We may disclose your personalinformation to third parties:
a) in scope of business transfers. As wecontinue to develop our business, we may buy, merge, or collaborate with othercompanies. In such transactions (including in contemplation of suchtransactions), your personal information may be among the transferred assets;
b) if we are under a duty to disclose orshare your personal data in order to comply with any legal obligation, or inorder to enforce or apply our Terms of Service and other applicable agreements;or to protect the rights, property, or safety of the Company, our customers, orothers. This includes exchanging information with other companies andorganisations for the purposes of fraud protection and credit risk reduction;
c) to assist Us in conducting orco-operating in investigations of fraud or other illegal activity where webelieve it is reasonable and appropriate to do so;
d) to prevent and detect fraud or crime;
e) in response to a subpoena, warrant,court order, or as otherwise required by law;
f) to assess financial and insurancerisks;
g) to recover debt or in relation toyour insolvency; and
h) to develop customer relationships,services and systems.
5.1. The data that we collect from youis stored on our servers located in the European Economic Area("EEA"). We rely on adequacy decisions and Standard ContractualClauses, introduced and/or approved by the European Commission when transferringyour data outside EEA.
6.1. We will always delete data that isno longer required by a relevant law or jurisdiction in which we operate.
6.2. Generally, we store your data aslong as you remain a holder of the Platform account. Nonetheless, we may storesome of your personal and transactional data beyond the closure of your accountwith us to fulfill our legal obligations. Your data is only accessed internallyon a need to know basis, and it will only be accessed or processed ifabsolutely necessary.
7.1. You have the right to ask us not tocontact you for marketing purposes by contacting us at hello@valeto.co.
7.2. You have the right to know whetheryour personal information is being processed, right to get informationregarding processing of personal data, right to request a copy of personalinformation being processed. You also have the right to information aboutpublic and private entities with which we have shared data. This right is notabsolute. For example, we cannot reveal trade secrets or give you Informationabout other individuals.
7.3. You have the right to have yourpersonal information rectified if that information is inaccurate or incomplete.
7.4. You have the right to requestdeletion of your personal information. We may need to retain some of yourpersonal information where there are valid grounds for us to do so underapplicable laws or where we have corresponding legal obligations.
7.5. You have the right to object to ourprocessing of your personal information.
7.6. You have the right to request thatwe restrict the processing of your personal information.
7.7. You have the right to receive acopy of personal information we process in a structured, commonly used andmachine-readable format, or to request that such Information is transferred toa third party.
7.8. You have the right to withdraw yourconsent where you previously provided such consent to process your PersonalInformation.
7.9. You have the right to lodge acomplaint to your supervisory authority.
7.10. Our Services may, from time totime, contain links to and from the websites of our partner networks,advertisers and affiliates. If you follow a link to any of these websites,please note that these websites have their own privacy policies and that we donot accept any responsibility for them. Please check these policies before yousubmit any personal data to these websites.
Any changes we may make to our privacypolicy will be posted on this page and, where appropriate, notified to you bye-mail. Please check back frequently to see any updates or changes to OurPrivacy Policy.
Questions, comments and requestsregarding this privacy policy are welcomed and should be addressed tohello@valeto.co
