Last revised Nov. 2025
1.1. This document (hereinafter referred to as “Terms”,“Agreement”) constitutes conditions for using the Platform as a User.
1.2. Fortecrypt Alliance s.r.o., a company incorporatedunder the laws of Slovakia ("We", "Us", or "Our"and "Company", as applicable), having its business address atBajkalská 2C, Bratislava - mestská časť Nové Mesto 831 04, Slovenská republika,provides you with the ability to use Platform as a User.
1.3. Please read this Agreement carefully before youstart to use the Platform.
1.4. These Terms (always together with the documentsreferred to in them) tell you who We are, explain many of your responsibilitiesto Us and Our responsibilities to you, how this Agreement may be changed orended, what to do if there is a problem, and/or other important information. Ifyou think that there is a mistake in this Agreement or require any changes,please contact Us at hello@valeto.co.
1.5. These Terms refer to the following additionaldocuments (hereinafter "Additional documents"), which also apply toyour use of the Platform:
a. Our Privacy Policy sets out the terms on which We process any personal dataWe collect about you or that you provide to Us. By using the Platform, youconsent to such processing, and you promise that all data provided by you isaccurate.
b. AML/KYC Policy;
с. Refund Policy.
1.6. By visiting our Website and/or using the Platform,you agree to be bound by these Terms (including the Additional documentsreferred to above). If you do not agree with the above, please do not use thePlatform.
1.7. The functionalities available to you as a Userwithin Platform are described on our Website and/or the Platform.
In these Terms:
● Business Day means a day other than aSaturday, Sunday, or a public holiday in Slovakia when financial institutionsin Slovakia are open for business.
● Fees mean the fees, if any, we will chargeyou for the usage of the Platform as a User, the details of which are set outon our Website.
● Fiat Currency means a currency that, inaccordance with valid laws, is legal tender.
● Merchant means an entity that offersproducts and/or services and/or works of art for sale for business purposes andreceives payments in Cryptocurrency with the Platform.
● Platform means a computer program withrelevant user interfaces available on the Website and/or otherwise accessible,owned, administered, supported, and developed by Us and intended to collect andprocess payments in Virtual Assets;
● User means you, a person who uses thePlatform to make payments in Virtual Assets to the Merchant.
● Website means any webpage, including butnot limited to https://valeto.co, where We provide you with the ability to usethe Platform.
● Wallet means a cryptographic storage solutionthat permits to send, receive, and/or store Cryptocurrency.
● Virtual Asset (also “Cryptocurrency”,“Virtual currency”, “Digital currency”) means a digital representation of valuethat can be digitally traded or transferred and can be used for paymentpurposes.
● NFT (also “Non-Fungible Token”) means aunique and distinguishable digital asset with unique identification codes andmetadata, having a variety of different designs, attributes, andcharacteristics. All the details on NFT and NFT-related services are specifiedin Section 4.A. of these Terms.
3.1. In consideration of your agreeing to abide by theseTerms, We grant you a non-transferable, non-exclusive license to use thePlatform, subject to these Terms.
3.2. You shall acknowledge and agree that the performanceof the Company under these Terms will provide you with access to variousdocuments, processes, software, and other technologies and materials, to whichthe Company and/or one or more third parties related to the Company will holdall intellectual property rights, including (a) copyrights, rights affordingprotection similar to copyright, rights in databases, patents and rights ininventions, trademarks, rights in internet domain names and website addressesand other rights in trade names, designs, know-how, trade secrets and otherrights in Confidential Information, including under marketing legislation; (b)all other rights having equivalent or similar effect in any country orjurisdiction in the world (collectively "Intellectual PropertyRights").
3.3. All copyrights, trademarks, patents, trade secrets,and other Intellectual Property Rights relating to the Platform, including thesystems, platforms, software, and documentation provided by the Company to you,are the property of the Company and/or the third party that granted the Companythe right to provide or supply them. They shall remain at all times the soleand exclusive property of the Company or the relevant third party, and youshall have no right or interest in them except for the right to access and usethem to use the Platform under these Terms.
4.1. You are permitted to use the Platform if you complywith all the following criteria:
You take responsibility for any consequences of yourbreach of this section.
4.2. The Company provides its services to the EU/EEAcountries as well as other third parties (hereinafter jointly - 'thirdcountries') only if it is not prohibited by the domestic laws of the thirdcountries and/or reverse solicitation is allowed.
4.3. In those third countries whose domestic laws do notallow the provision of services to clients (users) from such third countriesbased on reverse solicitation (for example, Spain, Italy, the Netherlands, andso on), the Company will not provide its services.
4.A.1. NFT(s) are digital assets (goods) with uniqueidentification codes and metadata that distinguish each NFT as unique fromanother. Each NFT is a digital good that is considered a collectible, having avariety of different designs, attributes, and characteristics.
4.A.2. NFT Services include a range of offerings andactivities related to NFTs, which encompass various aspects of creating,buying, selling, trading, and managing NFTs. NFT Services are provided "asis", with the possibility of future changes as part of an ongoing effortto improve the Services we offer.
4.A.3. The Company does not make NFT Services availableto purchase any NFTs that would be considered derivatives, securities, or otherfinancial instruments.
4.A.4. You are solely responsible for verifying therights, authenticity, and other characteristics of any NFT you purchase throughNFT Services.
4.A.5. The Company may sell NFTs to you that arepurchased from NFT Vendors, i.e. third party controlled NFT marketplaces orbusinesses.
4.A.6. You acknowledge and agree that the Company has nocontrol over and is not responsible for any activity conducted by you, anythird parties, or NFT Vendors.
4.A.7. You acknowledge and agree that you are solelyresponsible for your interactions with any third parties, or any NFT Vendors.
4.A.8. You may be required to agree to such NFT Vendors’terms of service or other applicable agreements before your use of the NFTServices. Your use of the NFT Services may not violate any separate agreementsyou have with any NFT Vendors.
4.A.9. The Company does not introduce or recommend anyNFT Vendors to you, and you are solely responsible for your interactions withsuch NFT Vendors.
4.A.10. You may initiate, pay for, and complete apurchase of an NFT through NFT Services (“NFT Transaction”).
4.A.11. You verify and ensure that all data andinformation related to your Wallet and NFT Transaction are accurate, current,and complete.
4.A.12. The Company is not responsible for any NFTTransaction issues related to your Wallet and/or failure by your Wallet toreceive an NFT.
4.A.13. You acknowledge and agree that you may berequired to pay taxes related to your use of the NFT Services, and you may berequired to report transactions to relevant supervisory authorities inaccordance with the applicable laws.
4.A.14. You are solely responsible for any taxes and taxcompliance related to your use of NFT Services, and the Company shall not beresponsible for any taxes incurred by you under applicable laws.
4.A.15. You must provide accurate, current, and completedata and information, and failure to provide such accurate, complete, andcurrent payment data and information shall result in the cancellation of theNFT Transaction.
4.A.16. You cannot reverse, refund, or otherwise cancelan NFT Transaction after the initiation of an NFT Transaction through NFTServices.
4.A.17. The Company reserves the right to refuse toprocess, cancel, or reverse any NFT Transactions, if we suspect the NFTTransaction may involve illicit activity, including but not limited to moneylaundering, terrorist financing, fraud, other crime, or any other violation ofany prohibition found in applicable laws.
4.A.18. The Company reserves the right to refuse toprocess, cancel, or reverse any NFT Transaction, if we believe that you haveviolated these Terms and/or if your actions may harm us or any third party.
4.A.19. The Company reserves the right to report,suspend, and/or terminate your use of the Platform for such suspected activity.
4.A.20. You acknowledge and agree that the NFTTransaction may not be completed due to situations that may be outside of theCompany’s control.
4.A.21. You acknowledge and agree that the Company mayreceive certain fees for NFT Services, and you authorize the Company to chargesuch fees for NFT Services.
4.A.22. All the remaining provisions of these Terms willapply to NFT Services based on the mutatis mutandis principle and inaccordance with the applicable laws.
5.1. to act in good faith and adhere to these Terms aswell as other provisions governing the usage of the Platform as a User, andtimely as well as properly fulfill your obligations to us;
5.2. to provide us with information, documents, and datathat is accurate, correct, up to date, not misleading, and free of viruses orother computer programs or files that could interfere with the normalfunctioning of the Platform and/or related applications;
5.3. to promptly (not later than on the same Business Day(in case of a non-Business Day, on the earliest Business Day) as you becomeaware of that) notify us of an improperly functioning of the Platform;
5.4. to promptly (not later than on the same Business Day(in case of a non-Business Day, on the earliest Business Day) as you becomeaware of that) report to us any suspicions about compliance with these Termsand not use the Platform until we instruct otherwise;
5.5. at all times comply with all applicable laws andregulations.
6.1. to act in good faith and with discretion to bestmeet your interests;
6.2. to strive to enable the intended use of the Websiteand the Platform, take timely measures to correct any operation faults with thethe Platform;
6.3. to timely and properly fulfill our obligations toyou.
7.1. We are required by law to carry out all necessarysecurity and customer due diligence checks on you (including any partiesinvolved in your transaction, for example, your recipient). You agree to complywith any request from Us for further information and provide such informationin a format acceptable to Us. In addition, you agree that We may make, directlyor through any third party, any inquiries we consider necessary to validate theinformation you provided to Us, including checking commercial databases orcredit reports.
7.2. We may ask you to pass a verification procedure as acondition of access to the Platform.
8.1. By accepting these Terms, you:
8.2. By accepting these Terms, you represent and warrantthat all of the above is true and accurate on the day of acceptance of theseTerms and shall remain true and accurate until you cease to use the Platform.
8.3. For the avoidance of doubt, representations andwarranties are personal statements or assurances given by you that we will relyon when we allow you to use the Platform.
8.4. To the extent permitted by law, we do not warrantthe reliability, availability, accuracy, or completeness of information on thePlatform. All information is provided “as is” without warranty of any kind,express or implied.
8.5. We do not warrant that the functions andfunctionality contained in the Platform will meet your requirements or that theoperation of the Platform will be uninterrupted or error free.
9.1. You are responsible for configuring your informationtechnology, computer programs, and platform in order to access the Platform.You should use your virus protection software. We cannot guarantee that thePlatform will be free from bugs or viruses.
9.2. You must not misuse the Platform by introducingviruses, trojans, worms, logic bombs, or other materials that are malicious ortechnologically harmful. You must not attempt to gain unauthorized access toour Website, our servers, computers, or databases. You must not attack ourWebsite or the Platform with any type of denial of service attack. We willreport any such breach to the relevant law enforcement authorities, and we willcooperate with those authorities by disclosing your identity to them. In theevent of such a breach, your right to use our Website and/or the Platform willcease immediately.
9.3. We may stop or suspend your use of the Platform ifwe have reasonable grounds for doing so relating to the security of thePlatform or the suspected, unauthorized, or fraudulent use of the Platform. Weshall not be held liable for your losses incurred as a result of blocking youraccess to the Platform and shall not pay you any penalty.
10.1. If applicable, you must pay the Fees in connectionwith the payments made with the Platform. We will not process your transactionuntil we have received the Fees from you. The amounts of Fees may be visiblebefore you make the payment.
10.2. Each transaction on the Platform will be assignedwith an unequivocal identifier for reference in case of conflicts or issues.
11.1. To the extent permitted by law, the Companyexcludes all liability and responsibility for any losses, damages, costs, orexpenses, whether in tort (including negligence), contract, or otherwise, andwhether direct, indirect, or consequential (including in connection withbusiness interruption), which you or any other person may suffer or incur inconnection with the use or inability to use the Platform, and in respect of anyVirtual Asset or otherwise.
11.2. We take no responsibility for and will not beliable for any financial loss arising from your use of the Platform, including,but not limited to, fluctuations of Virtual Asset; system hacks; server failureor data loss; technical faults of the Virtual Asset system; forgotten passwords(long-term and one-time); security of your passwords (long-term and one-time);unauthorized access; corrupted files or data.
11.3. We are not liable for business losses. If you usethe Platform for any commercial or business purpose, we will have no liabilityto you for any loss of profit, loss of business, business interruption, or lossof business opportunity.
11.4. We are not liable for technological attacks. Wewill not be liable for any loss or damage caused by a virus or othertechnological attacks or harmful material that may infect your computerequipment, computer programs, data, or other proprietary material related toyour use of the Platform.
11.5. We have no control over websites linked to or fromour Website. We assume no responsibility for their content or any loss ordamage that may arise from your use of them.
11.6. Without any limitation of other terms in theseTerms, you acknowledge that the Company bears no liability for any damage,loss(including loss of profit), delay, inconvenience, failure in performance,or interruption of the use of the Platform, in each case caused by or resultingfrom (directly or indirectly):
- any computer virus, spyware, scareware, Trojan horse, worms, or other malwareor cyber, phishing, or spoofing attack that may affect your computer or anotherdevice; any “hard fork”, “soft fork”, or other change in the operating rules ofan underlying Virtual Asset network;
- any suspension of the Platform permitted under these Terms;
- any other cause or condition beyond our reasonable control.
11.7. We take no responsibility for and will not beliable for any non-compliance with the Platform’s quality or quantityrequirements laid down in these Terms or provided otherwise e. g. on ourWebsite, if such non-compliance is caused by the non-performance or improperperformance of any obligations of any third parties engaged by us for themaintenance of the Platform.
11.8. You are liable for breaking this Agreement orapplicable laws. In the unlikely event of loss, or claims, or costs, andexpenses arising out of your breach of this Agreement, any applicable law orregulation, and/or your use of the Platform, you agree to compensate Us and ouraffiliates and hold Us harmless. This provision will remain in effect after ourrelationship ends.
11.9. In the event you are liable for any amounts owed tous, you agree to reimburse us. We may also recover amounts you owe us throughlegal means, including, without limitation, through the use of a debtcollection agency.
11.10. We do not provide any financial, investment, orlegal advice in connection with the Platform. We may provide information on theprice, range, and volatility of Virtual Assets and events that have affectedthe price of Virtual Assets, but it should not be considered investment orfinancial advice and should not be construed as such. Any decision relating toVirtual Assets is your decision and we will not be liable for any loss sufferedin relation thereto.
11.11. The Merchant is solely responsible for the offeredproducts and/or services and/or works of art, their quality, and theirshortcomings, and independently resolves all disputes related to refunds,chargebacks, and other similar issues. You agree that the Company shall not bea party to any such dispute or issue.
12.1. We will try to make sure the Platform is availableto you when you need it. However, we do not guarantee that the Platform willalways be available or uninterrupted.
12.2. We may suspend, withdraw, discontinue, or changeall or any part of the Platform without notice.
12.3. We will not be liable to you if, for any, reasonthe Platform is unavailable at any time or for any period.
12.4. You are responsible for making all arrangementsnecessary for you to have access to the Platform.
13.1. You acknowledge that the Platform may enable orassist you to access, interact with, and/or purchase goods and services fromseveral supported platforms and other third parties via third-party websites orapplications (collectively, "Third-Party Services"). Such Third-PartyServices are not under the control of the Company. The Company does not review,approve, monitor, endorse, warrant, or make any representations with respect toThird-Party Services and is not responsible for any Third-Party Services.
13.2. You use all Third-Party Services at your own riskand should apply a suitable level of caution and discretion in doing so. Anyuse of Third-Party Services is governed solely by the terms and conditions ofsuch Third-Party Services, and any contract entered into or any transactioncompleted via any Third-Party Services is between you and the relevant thirdparty and not with the Company.
13.3. You shall comply in all respects with allapplicable terms of the Third-Party Services that you access or subscribe to inconnection with the Platform.
13.4. If at any time any Third-Party Services cease tomake their programs available to us on reasonable terms, we may cease toprovide such features to you without entitling you to refund, credit, or othercompensation.
14.1. With regard to your use of the Platform, we maycollect the following information:
15.1. You may link to Website provided you follow certainrules:
15.2. We reserve the right to withdraw linking permissionwithout notice.
16.1. We may terminate this Agreement by giving you onemonth's notice.
16.2. You may terminate this Agreement by giving Us onemonth's notice.
16.2. We may stop or suspend your use of the Platformand/or terminate the Agreement without notice in certain circumstances,including (but not limited to) the following cases:
16.3. We may suspend your use of the Platform forsecurity reasons. We may suspend your use of the Platform if we have reasonableconcerns about suspected unauthorized or fraudulent use of the Platform.
16.4. We will give you notice of suspension wherepossible. We will give you notice of any suspension or restriction and thereasons for such suspension or restriction as soon as we can, either before thesuspension or restriction is put in place, or immediately after, unlessnotifying you would be unlawful or compromise our reasonable security measures.We will lift the suspension and/or the restriction as soon as practicable afterthe reasons for the suspension and/or restriction have ceased to exist.
17.1. We shall have the right to amend these Termsunilaterally by publishing the amended Terms on our Website. The amendments tothe Terms shall come into force in 30 (thirty) calendar days upon theirpublication on our Website.
17.2. You shall be deemed to have accepted thoseamendments if you do not notify Us before the date of their entry into forcethat they are not accepted.
17.3. If you object by emailed notice to any proposedamendment in a timely manner, you shall have a right to terminate these Termsby submitting an emailed notice of such termination.
17.4. If you do not notify us of the termination of theseTerms as specified under clause 17.3, proposed amendments to the Terms shallcome into effect from the date specified in clause 17.1.
17.5. Amendments shall not have retrospective effect andshall not affect any rights and/or obligations that have arisen between you andus before amendments came into effect.
18.1. The Parties acknowledge that, from time to time,the Party (the “Disclosing Party”) may disclose to the other Party(the“Receiving Party”) either directly or indirectly by way of using the Platform,electronically, in writing, orally or otherwise, information which isproprietary or confidential or which would, under the circumstances, beunderstood by a reasonable person to be proprietary and non-public, includingwithout limitation, technical data, know-how, trade secrets related toactivities of any of the Parties, the non-public Company information and allunpublished service manuals, information, data and other similar materials orrecords provided by the Party to the other Party pursuant to these Terms orotherwise (“Confidential Information”).
18.2. The Receiving Party shall use such ConfidentialInformation solely for fulfilling its responsibilities and obligations underthese Terms and for no other purposes. The Receiving Party shall retain suchConfidential Information in strict confidence and shall not disclose it to anythird party without the Disclosing Party’s written consent, except to the thirdparty(-ies) engaged or contacted by the Company to ensure the maintenance ofthe Platform and compliance with applicable legislation, as well as to lawenforcement.
18.3. Each Party shall use at least the same proceduresand degree of care that it uses to protect its own Confidential Information oflike importance, and in no event less than reasonable care, and shall beresponsible and liable for any use or disclosure of the ConfidentialInformation, including by its employees or other related persons, in violationof these Terms.
18.4. The Party shall immediately notify the other Partyof any unauthorized use or disclosure, or suspected unauthorized use, ordisclosure of Confidential Information.
18.5. The obligations set forth in this section shall notapply to information that the Receiving Party is able to demonstrate, throughclear and convincing evidence:
18.6. In the event that any disclosure of theConfidential Information is required by you pursuant to applicable law, youshall provide us with reasonable notice and an opportunity to contest the needfor such disclosure or to seek a protective order therefor. If we fail tocontest the need for such disclosure or to obtain a protective order, you maydisclose only that portion of the Confidential Information that is legally sorequired to be disclosed, provided that any Confidential Information so disclosedshall maintain its confidentiality protection for all purposes other than suchlegally required disclosure.
18.7. You shall acknowledge and agree that the disclosureof information that may be considered confidential to competent authorities andsubcontractors of the Company, as well as other persons engaged or contacted bythe Company for the maintenance of the Platform or compliance with applicablelegislation, shall not be considered a breach of the confidentialityobligations.
19.1. Any communication between you and Us shall takeplace primarily via email. You must at all times provide at least one validemail address by using the Platform. You should check for incoming messagesregularly and frequently, these emails may contain links to furthercommunication on our Website. If you don’t maintain or check your email andother methods of communication, you will miss emails about your transactionsand the Platform. We cannot be held liable for any consequence or loss if youdon’t do this. If we have reasonable concerns about any suspected or actualfraudulent use of the Platform, we will contact you via email.
19.2. In addition to communicating via email, we maycontact you via letter or telephone, where appropriate. If you use any mobileservices, we may also communicate with you via SMS. Any communications ornotices sent by:
19.3. Where legislation requires us to provideinformation to you on a durable medium, we will either send you an email (withor without attachment) or send you a notification pointing you to informationon our Website in a way that enables you to retain the information in printformat or other formats that can be retained by you permanently for futurereference. Do keep copies of all communications we send or make available toyou.
19.4. If you need a copy of the current Agreement or anyother relevant document, please contact hello@valeto.co.
19.5. This Agreement is made in the English language.Documents or communications in any other language are for your convenience, andonly the English language version of them is official.
19.6. If you have any complaints about Us or thePlatform, you may contact us at hello@valeto.co
20.1. Nobody else has any rights under this Agreement.This Agreement is between you and Us. No other person shall have any right toenforce any of its terms. Neither of us will need to get the agreement of anyother person to end or make any changes to this Agreement.
20.2. We may transfer this Agreement to someone else. Youmay not transfer, assign, mortgage, charge, subcontract, declare a trust over,or deal in any other manner with any or all of your rights and obligationsunder this Agreement without our prior written consent. By accepting theseTerms you agree and consent that we have the right to transfer, assign, ornovate this Agreement or any right or obligation under this Agreement at anymoment.
20.3. If a court finds part of this Agreement illegal,the rest will continue in force. Each of the paragraphs of this Agreementoperates separately. If any court or relevant authority decides that any ofthem are unlawful, the remaining paragraphs will remain in full force andeffect.
20.4. Even if we delay enforcing this Agreement, we canstill enforce it later. If we delay in asking you to do certain things or intaking action, it will not prevent us from taking steps against you at a laterdate.
20.5. This Agreement supersedes any other previousagreements. This Agreement supersedes and extinguishes all previous agreementsbetween you and the Company, whether written or oral, relating to its subjectmatter.
20.6. This Agreement is governed by applicable law ofSlovakia. Any dispute between you and us in connection with your use of thePlatform and/or this Agreement may be brought in the courts of Slovakia.
